Meet the Mountlands operation team…

Take a look at some of the wonderful team members that are on hand to make sure your journey with us is amazing, whether you’re an agent, student or group leader.
Our friendly and professional staff have years of experience and we are here to help all of our students gain a passion for English and have an great time doing so!

Phil Spencer

Phil Spencer

Director of Studies

RSA Dip Tefl, Cert. Ed

The fountain of knowledge for all things TEFL

Laura Drake

Laura Drake

Operations Manager

Responsible for getting everyone from A to B and ensuring they have fun along the way

Francesca Aita

Francesca Aita

Marketing Officer

Multilingual and multitalented - booking with us? Francesca is one of the first stars you’ll meet on your Mountlands journey

Heather Rowe

Heather Rowe

School Receptionist/ Student Services

One of the first smiles you’ll see when you join us here at Mountlands. Heather is here to help!

Mike Smith

Mike Smith

Accommodations Officer

Accommodation king, ready to sort any of your hosting needs while ensuring you’re safe + comfortable during your stay with us

Ella Tyler

Ella Tyler

Owner/ Managing Director

The driving force behind the company’s ambitions + motivations.

Keith Tucker

Keith Tucker

Teacher

Experienced teacher, brilliant at encouraging confidence in conversational skills

Olivia Lynch

Olivia Lynch

Activity leader/ teacher

Enthusiastic is Olivia’s middle name. From tours of Exmouth to Cream tea afternoons, Olivia will help you practice your English and have fun!